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Empresa
Black Swan Holdings LLCDescripción de la Empresa
Somos una empresa B2BProvincia
Buenos AiresLocalidad
Church hill TNSalario
45 000-60 000 ARSTipo de Contratación
Tiempo CompletoDescripción de la Plaza
We are a US holding - a leader in the textile industry offering fabrics, luxurious furnishings, and ground-breaking design. The company prides itself on its well-merchandised collections, supported by a global network of showrooms, outstanding customer service specialists and a state-of-the-art distribution center. All unified with their shared vision of a more beautiful world, a world filled with color.Currently, we are looking for the brightest candidates to join our team, which will support our international customer service activities.
If you want to be part of an international company and want to help us grow the outstanding support team,
If you feel that your skill set matches our requirements, then we will be delighted to have you on board.
Requirements:
Excellent command of English is a must - both verbal and written (B2 to C1 level)
Prior customer service experience (sales and/or phone)
Experience with CRM will be considered as an advantage*
A positive and energetic personality and excellent communication
Dedicated team player
Ability to multi-task and comply with deadlines and high priorities
Excellent attention to detail and follow-through skills
Able to work independently and problem solve when necessary
Excellent attendance and punctuality
Computer literacy
Your daily tasks:
Respond to high volume calls, emails, voicemails, and online chats
Social media monitoring and messaging
Grow customer base, locating new customers
Perform outbound calls to attract new clients
Provide feedback and ideas internally to improve the customer experience and increase sales
Proactively follow up with new and existing clients
Perform other duties as assigned
What do we offer:
Opportunities to work remotely in our young and energetic international team
Career growth opportunities
Friendly working environment
8-hour working day - day shift
Working place: Home-based, preferably in Buenos Aires, Argentina.
Requirements:
Excellent command of English is a must - both verbal and written (B2 to C1 level)
Prior customer service experience (sales and/or phone)
Experience with CRM will be considered as an advantage*
A positive and energetic personality and excellent communication
Dedicated team player
Ability to multi-task and comply with deadlines and high priorities
Excellent attention to detail and follow-through skills
Able to work independently and problem solve when necessary
Excellent attendance and punctuality
Computer literacy
Mínimo Nivel Académico Requerido
Bachillerato/Preparatoria/SecundariaMínimo Nivel de Inglés Requerido
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