Level 3 Help Desk Engineer

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Empresa

Sagan Recruitment

Descripción de la Empresa

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Provincia

Buenos Aires

Localidad

Remote

Salario

Up to USD 3,000 per month

Tipo de Contratación

Freelance

Descripción de la Plaza

Job Title: Level 3 Help Desk Engineer

Location: Remote — worldwide; Latin America sourcing focus.

Salary Range: Up to USD 3,000 per month, depending on experience.

Work Schedule: US business hours; exact schedule confirmed during selection.

Contractor Note: Independent contractor position.

Company Overview:
Sagan connects experienced international professionals with US-based businesses.

About the Role:
Provide advanced technical support using deep MSP experience and strong Microsoft administration skills. Troubleshoot and manage Microsoft 365, Intune, security policies and Group Policy.

Key Responsibilities:
• Handle advanced technical support and troubleshooting in an MSP environment.
• Administer Microsoft 365, Intune and security policies.
• Troubleshoot and deploy Group Policy.

Qualifications:
• At least five years of experience in an MSP environment.
• Advanced Microsoft 365 administration, Intune and security policy experience.
• Group Policy troubleshooting and deployment experience.
• Strong spoken English; an English introductory video is required during selection.

Resume Submission Guidelines:
Submit your complete resume in English using this job board’s application process.

How to Apply:
Apply through Un Mejor Empleo. Highlight your MSP experience and specific Microsoft 365, Intune, security policy and Group Policy responsibilities. Use the same email if you have applied previously.

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

5-10 años

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