Technical Support L3- Rosario, Argentina

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Empresa

GSB Solutions

Descripción de la Empresa

Desde el año 2008, cuando se concibió GSB, nuestro objetivo fue claro y sigue firme: solucionar de manera eficiente las necesidades tecnológicas y de talento humano de las instituciones que así lo requieren. Conoce más sobre nuestra historia.

Provincia

Buenos Aires

Localidad

Buenos Aires

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

Important company requires:
Technical Support L3.

Job requirements:
Mandatory knowledge & skills:
• Experience in managing, installing and maintaining devices such as laptops, desktops, printers, Android tablets and mobile devices, as well as supporting Windows and MacOS operating systems.
• Ability to coordinate with remote and on-site support teams, ensuring service requests and incidents are resolved effectively and quickly.
• Extensive experience with the Service Now tool (Registration, management and reporting of incidents).
• End user support skills, assertive communication, VIP users’ treatment, stressful situations.
• Mastery of the English language, desirable (Conversational and written).

General Activities
• On-site IT support:
- Inventory management, device administration and maintenance (laptops, desktops, tablets, mobile devices, MAC devices, IHMS data collectors, etc.)
- Technical support for networks and servers.
• IMAC and Break-Fix Support:
- Installation of devices and software, moving, adding new components, configuration changes and, eventually, removing or decommissioning assets that are no longer needed.
• Support In Meeting Rooms:
- Provide intelligent technical support for devices in conference rooms.

Schedule: Monday to Satuday from 06:00 am. to 03:00 (+1).
Address: Av. José Batlle y Ordóñez 3436, Rosario, Santa Fe, Argentina
Type: Manufacturing & Office
Site type: Rotating Fleet - 3 FSO Dedicated full week
- 1 FSO 3 days at Rosario Plant
- 1 FSO 2 days at Santa Fé Warehouse

Send your CV to: monica.ordoñxxxxxxxxxx@xxxxxxx.xxx

Mínimo Nivel Académico Requerido

Universidad Completa

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

5-10 años
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