Wellness Advisor

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Empresa

Advice Bee LLC

Descripción de la Empresa

Advice Bee is a strategic HR partner for founders and growing companies who want to scale without the chaos. We help build the systems, structure, and culture needed to support sustainable growth. From compliance and performance management to hiring and employee relations, we turn HR into a business advantage—not a reactive function. Our approach is practical, operator-led, and tailored to what actually works for your company.

Provincia

Buenos Aires

Localidad

Buenos Aires, Argentina

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

About Us:
IV Concierge is a premium mobile wellness company based in Delray Beach, Florida, specializing in IV therapy, vitamin injections, and personalized wellness treatments delivered directly to our clients.
We provide services designed to support hydration, energy, immunity, recovery, beauty, and overall wellness, all administered by licensed medical professionals in the comfort of our clients’ homes, hotels, or offices.
Our focus is on delivering a seamless, high-quality, and personalized experience, from the first inquiry through post-treatment follow-up.

Position Overview:
We are looking for a full-time Wellness Advisor who will play a key role in client communication, service coordination, and outreach.
In this role, you will be the first point of contact for our clients, helping guide them through our services, recommending appropriate treatments, and ensuring a smooth and professional experience. You will also support business growth through client outreach and proactive engagement.

Key Responsibilities:
Serve as the primary point of contact for client inquiries via phone, text, and email
Assist clients with booking, rescheduling, and managing appointments
Guide clients in selecting appropriate IV therapy treatments and wellness services based on their needs
Clearly explain services, pricing, and what clients can expect during their appointment
Conduct outbound outreach, including follow-ups, re-engagement of past clients, and lead nurturing
Perform cold calls and proactive client outreach to generate bookings and build client relationships
Coordinate schedules with nurses and the onsite team to ensure smooth operations
Maintain accurate and up-to-date client records in the EMR system
Support client retention through consistent communication and service recommendations
Assist with administrative tasks related to bookings, scheduling, and client management
Ensure every interaction reflects professionalism, responsiveness, and high-quality service

Qualifications:
Experience in customer service, healthcare coordination, sales, or a similar role preferred
Comfortable with outbound calling, client outreach, and sales-oriented tasks
Strong communication and interpersonal skills
Organized, detail-oriented, and able to multitask effectively
Comfortable using EMR systems, CRM tools, and scheduling platforms
Ability to work in a fast-paced, client-focused environment
Must be able to work on shifting schedules, including evenings and weekends, aligned with U.S. Eastern Time (EST)
Open to working in an onsite or hybrid setup in Buenos Aires, Argentina, if required
Reliable internet connection and remote work setup

What We’re Looking For:
A confident and professional communicator
Someone who is proactive, responsive, and solution-oriented
Comfortable speaking with clients and building rapport over the phone
Strong sense of accountability and follow-through
Ability to work both independently and collaboratively
Interest in wellness, healthcare, or client experience is a plus

Why Join IV Concierge:
Be part of a growing company in the wellness and healthcare space
Opportunity to contribute to both client experience and business growth
Collaborative and supportive team environment
Opportunity for growth as the company expands

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

3-4 años
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