Compartir
Facebook
Empresa
GSB SolutionsDescripción de la Empresa
Desde el año 2008, cuando se concibió GSB, nuestro objetivo fue claro y sigue firme: solucionar de manera eficiente las necesidades tecnológicas y de talento humano de las instituciones que así lo requieren. Conoce más sobre nuestra historia.Provincia
Capital FederalLocalidad
CabaTipo de Contratación
Tiempo CompletoDescripción de la Plaza
We are looking for a skilled and professional Desktop Support Engineer to join our team:Important:
As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast learner, with a great customer service attitude. Should be aware of the technical difficulties and how to resolve them in the best possible way.
You should have proficient knowledge to provide technical assistance to our clients and good communication skills. You should also might have the ability to upgrade, install and troubleshoot software related issues.
If you are ready to take up these duties and responsibilities of Desktop Support Engineer, then apply right away. We will love to meet you.
Responsibilities:
o Guide customers to download applications and use computer peripherals devices.
o Provide technical assistance to the clients regarding any operating system issues.
o Communicate with the clients to dig into the real problem. Conduct screenshare sessions if required
o Personalize new applications regarding client issues.
o Ensure all the desktop computer systems are working properly.
o Refer unresolved issues to the higher officials such as Technical Support Manager and provide useful suggestions.
o Maintain and update the record of issues and take measures to prevent those issues in the future.
o Make report of the customer queries
o Troubleshoot any problems regarding software and hardware computer support.
o Troubleshooting hardware, software, and network issues.
o Regular maintenance of organizational assets (computers, laptops, peripherals)
o Responsible for maintaining records of issues and solutions, user trainer, basic network support, emergency support, security compliance etc.
o Bachelor's degree in computer science, Information Technology, or relevant field.
o Proven experience of working as a Desktop Support Engineer, Technical Support Specialist, or a related role.
o Exceptional knowledge of working with Windows/ Linux and Mac OS systems.
o Proficient knowledge of computer systems and their peripherals such as a printer, scanner, etc.
o Experience with various network connections addressing.
o Excellent communication and interpersonal skills.
o Ensure customer satisfaction by providing the best solutions to their queries.
o Proficient knowledge of antivirus software.
o Good problem-solving and multitasking skills.
o Exceptional customer service skills.
Requirements:
Location: Av. del Libertador, Núñez. C.A.B.A.
Experience: + 4 years of experience in all task required
Shift: L-V 8:30am a 5:30pm or 9am to 6pm (This position requires to be on call sometimes after hours)
Note: In the schedule also include that there may be one or two guards on weekends during the month, in which remote support is provided and in emergency cases you must attend the site.
Work: On Site
English Level: Advanced
Mínimo Nivel Académico Requerido
Universidad CompletaEsta Oferta de Empleo ha expirado
Encuentre otras Ofertas de Trabajo similares en nuestro Buscador de Empleos
| Búsquedas Relacionadas | |
|---|---|
| Empleos en Capital Federal | |
| Empleos manager | |
| Empleos excel | |
| Empleos personal | |
EMPLEOS RELACIONADOS
Ref. 18317: Project Manager / Híbrido Retiro CABA
- Ubicación: Retiro | Provincia: Capital Federal
- ADN – Recursos Humanos estamos en la búsqueda de un Project Manager / Híbrido Retiro CABA para Importante Empresa. Requerimientos: -Poseer experiencia aprox. de 3...
- Publicación: 11/06/2024 - Salario: ----------
Community Manager y Generador de Contenidos Web y Social Media
- Ubicación: Caba | Provincia: Capital Federal
- Buscamos un/a Community Manager y Generador de contenidos apasionado/a y proactivo/a para unirse a nuestro equipo en una posición full-time y con modalidad home office....
- Publicación: 26/08/2024 - Salario: ----------
Asesores Comerciales EMPRENDEDORES Palermo, Recoleta, Barrio Norte
- Ubicación: Palermo | Provincia: Capital Federal
- ¿QUERÉS EMPEZAR UNA NUEVA ACTIVIDAD INDEPENDIENTE MUY REDITUABLE EN DÓLARES??? **TE ESTAMOS BUSCANDO!!** **Desarrollate como ASESOR COMERCIAL EN BIENES RAICES.** Es una actividad freelance, sin...
- Publicación: 06/07/2024 - Salario: ----------